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Aged Care Complaints Scheme Translated Materials are now available

PDF printable version of Aged Care Complaints Scheme Translated Materials (PDF 43 KB)

Aged Care Complaints Scheme translated materials are now available

The Aged Care Complaints Scheme (the Scheme) has translated its new brochure and poster into the 17 languages older Australians are most likely to speak: Italian, Greek, Chinese, Polish, German, Croatian, Vietnamese, Russian, Arabic, Dutch, Serbian, Maltese, Macedonian, Spanish, Hungarian, Tagalog, and Turkish.

These resources can help anyone who speaks those languages understand how the Scheme works and how it can assist with concerns about the quality of care being provided by an Australian Government subsidised residential or community aged care service.

We have received strong interest in these materials. If you have already placed an order it will arrive in January.

You can access and order our complete library of resources through the Aged Care Complaints Scheme website, you may also complete the attached order form and return it via email, fax or post.

If you have any questions or would like to give us feedback, please contact us by email;

Aged Care Complaints Scheme translated resources order form

Contact name:		Contact number:
Organisation:
Email address:
Street address:
Suburb:
Postcode:

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‘I have a concern’ DL brochure is available to order in the following languages:	Qty	Order Limit*
Arabic		50
Chinese		50
Croatian		50
Dutch		50
German		50
Greek		50
Hungarian		50
Italian		50
Macedonian		50
Maltese		50
Polish		50
Russian		50
Serbian		50
Spanish		50
Tagalog		50
Turkish		50
Vietnamese		50

The ‘Do you have a concern? A3 poster is available to order in the following languages:	Qty	Order Limit*
Arabic		20
Chinese		20
Croatian		20
Dutch		20
German		20
Greek		20
Hungarian		20
Italian		20
Macedonian		20
Maltese		20
Polish		20
Russian		20
Serbian		20
Spanish		20
Tagalog		20
Turkish		20
Vietnamese		20

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