Publications

Invitation to influence the direction of aged care reform

Dear Stakeholder,

You are invited to have your say in the development of a new ‘front end’ for aged care. The new ‘front end’ will assist older Australians, their families, and carers to more easily access information, assessment and links to aged care services.

This consultation will have a focus on understanding the needs of people from culturally and linguistically diverse backgrounds when seeking access to aged care information and services.

On 5 April 2011, Minister Butler announced the first step in the phased implementation of the new ‘front end’ for aged care - the introduction of a single phone number to access and navigate the system. This first step will begin on 1 July 2011 and will also include improvements to the information available on the Aged Care Australia website.

This initiative is part of the National Health Reform, agreed by the Council of Australian Governments.

These consultations will provide the opportunity for participants to share their views, assist in system change, highlight the strengths of the current system and raise issues to consider during the development and phased implementation of the new ‘front end’.

Location: Wangaratta, VIC
Date & Time: Monday 27 June 2011, 11.00am - 2.00pm

Location: Mildura, VIC
Date & Time: Wednesday 29 June 2011, 11.00am - 2.00pm

Location: Melbourne, VIC
Date & Time: Monday 11 July 2011, 9.30am - 12.30pm
This session will focus on understanding the needs of culturally and linguistically diverse people when seeking access to aged care information and services.

If you would like to play your part in contributing to the aged care reforms, please RSVP to: Aged Care Consultations with your name, organisation (if applicable), the date and time of the consultation that you would like to attend. Venue details will be provided to registered participants via email.

If you are unable to participate in the consultations, but would still like to provide input into the reform process, please register your interest by emailing us at Aged Care Consultations.

Information about the consultation process will be available on the yourHealth website.

We look forward to your participation.

Kind regards,

Tracy Mackey
Assistant Secretary
Ageing and Aged Care Division
Department of Health and Ageing
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