Better health and ageing for all Australians

Commonwealth HACC Program

Contacts

Contact details for the Commonwealth HACC Program.

In this section:

For service providers:

Commonwealth HACC general enquiries
Phone: 1800 057 616
Email: HACC.Reform@health.gov.au

For consumers

Commonwealth HACC general enquiries
Phone: 1800 200 422
Email: HACC.Reform@health.gov.au

Aged Care Complaints Scheme

Complaints should be made in the first instance to the service provider. If you’re unable to resolve the issue with your service provider you can contact the Aged Care Complaint Scheme.
Phone: 1800 550 552
Online: agedcarecomplaints.govspace.gov.au