Help to stay at home - community care
Information for people receiving community aged care
The following information is for people receiving care and services through Community Aged Care Packages, Extended Aged Care at Home and Extended Aged Care at Home Dementia packages. In some cases the information will also apply to people receiving services through the National Respite for Carers Program.
The information sheets tell you what you can expect from your service provider, your rights and responsibilities and what to do if you have concerns about your care and services.
The information sheets are:
Introduction
What standard of care and services should I expect?
Charter of Rights and Responsibilities for Community Care.
What if I have concerns about my care and services?
A copy of the Charter of Rights and Responsibilities for Community Care is available on this website.
Hard copies of the information sheets may be ordered from National Mailing and Marketing on 02 6269 1060 and through email on health@nationalmailing.com.au
If you need help with any aged care matters, call the Aged Care Information Line on 1800 500 853 (This is free unless you are calling from a mobile telephone).
