Access Care at Home
- Call My Aged Care on 1800 200 422, or visit the My Aged Care website. My Aged Care provides information on a range of aged care services and supports available locally and nationally. Coordination and advice can also be provided to access respite services, counselling and emotional support for carers.
- Support for Carers: The Australian Government recognises how much difference carers make to the lives of older Australians, including many who would otherwise have moved to an aged care home.
- Respite care offers support to older people, people with a disability and their carers who may need a break or need some extra care for a short period. For further information phone My Aged Care on 1800 200 422*.
Home Care Packages Program
- A Home Care Package is a co-ordinated package of services tailored to meet the consumer’s specific care needs. The package is coordinated by a home care provider, with funding provided by the Australian Government.
Home and Community Care Program
- Home and Community Care (HACC) Program is jointly funded by the Australian, State and Territory Governments, with the Australian Government providing around 60 percent of the funding.
Other Care and Support Available
- Psychogeriatric Care Units (PGUs) help and train staff in aged care homes and family carers to look after people with dementia and challenging behaviours.
- The National Continence Management Strategy has introduced a range of measures to help people deal with incontinence. For more information, telephone the National Continence Helpline on 1800 033 066.
- Information for people receiving community aged care – Are you receiving community care? If so this information is for you and those who are helping you live independently at home such as your family, carers or friends.
- The Day Therapy Centre Program is an Australian Government funded program that provides a range of service to older people and people with disabilities.
- Assistance with Care and Housing for the Aged (ACHA) provides assistance for financially disadvantaged older people who are renting or who are homeless to access both community care and accommodation.
- Retirement Villages Care Packages is focused on residents of retirement villages who require additional aged care services to assist in their choice to stay at home for as long as possible.
- A list of aged care services providing information about each service, including the types of service provided.
- People receiving home care services have rights, including the right to professional care and to be treated with dignity and respect.
- Service Provider information: Approved Provider, Notification of Changes to Key Personnel.
- Aged Care Approval Rounds, Aged Care Innovative Pool.
- Research Reports.
- Aged Pension News.
* (calls from mobile phones charged at applicable rate)
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