Living Longer. Living Better.
Living Longer. Living Better – Supporting Carers
Printable PDF version of Supporting Carers (PDF 28 KB)
May 2012
Key Points
The Australian Government is funding more respite care and counselling support for carers. An additional 6,500 carers will benefit in 2012-13, rising to nearly 16,000 additional carers by 2015-16.Existing arrangements for accessing respite care and other support are complex and difficult to navigate, and do not provide the level of access and flexibility that carers need. The Government will work with consumers and providers to make respite care services more flexible and available, wherever people live. These new arrangements will become part of the Government’s new Home Support Program and will offer innovative, flexible models of care and support.
The Government is establishing a network of Carer Support Centres to complement the new My Aged Care website and the national call centre. The Carer Support Centres will provide information, education and training, counselling and appropriate referral to other services for carers. They will also manage emergency respite, but will work with carers to address their needs in a planned way, reducing their need for emergency support.
The Government will provide $54.8 million over five years to expand and reform carer support services including to:
- expand both emergency and planned respite care currently funded under the National Respite for Carers Program;
- increase carer counselling; and
- establish a network of Carer Support Centres around Australia.
Implementation arrangements:
Additional funding for respite and carer counselling services will be provided from 1 July 2012.In 2013-14, the Department will conduct an open, competitive process to establish the network of Carer Support Centres, with the Centres themselves commencing operations from 2014-15.
Over the next two years, the Government will work with consumers and providers to streamline existing respite care programs. This will become an important component of the new Home Support program.
Improving support for carers
The Government is delivering on its commitment to make aged care reform a second term priority, with a reform package that provides $3.7 billion over the next five years.Carers play a critical role within the aged care system, and in the broader disability support system, providing most of the care received by older Australians. In 2009, there were around 2.6 million informal carers in Australia. Supporting carers is essential to enabling older people to remain living at home longer.
Research reveals that carers have the lowest health and well-being of any group. Demand for carer counselling and respite services far outstrips supply.
These reforms build on existing Government investments which include:
- a projected more than $2 billion over the next five years for respite services in the home, in centres, and in aged care homes; and
- more than $35 million over five years for carer information, support and counselling services.
For more information please visit: www.agedcareaustralia.gov.au
Media releases
- Delivering More Aged Care Places For Eastern Melbourne
- $25 Million for accommodation for aged and disadvantaged
- Christmas message – remember to check in on your elderly relatives and neighbours
- 6,500 more aged care places for older Australians
- Boost for Home and Community Care in Western Australia
Program/Initiatives
- Better HealthCare Connections: Aged Care Multidisciplinary Care Coordination and Advisory Service Program
- Better Health Care Connections: Models for Short Term, More Intensive Health Care for Aged Care Recipients Program
- Encouraging Better Practice in Aged Care (EBPAC)
- Getting assistance from an SDAP Panel Member
- Service Development Assistance Panel Program Glossary
Publications
- 2012 National Aged Care Workforce Census and Survey – The Aged Care Workforce, 2012 – Final Report
- Australian Government Directory of Services for Older People 2012/13
- Living Longer. Living Better.
- Australian Government Response to the Productivity Commission's Caring for Older Australians Report
- Delirium Care Pathways
Help with accessing large documents
When accessing large documents (over 500 KB in size), it is recommended that the following procedure be used:
- Click the link with the RIGHT mouse button
- Choose "Save Target As.../Save Link As..." depending on your browser
- Select an appropriate folder on a local drive to place the downloaded file
Attempting to open large documents within the browser window (by left-clicking)
may inhibit your ability to continue browsing while the document is
opening and/or lead to system problems.
Help with accessing PDF documents
To view PDF (Portable Document Format) documents, you will need to have a PDF reader installed on your computer. A number of PDF readers are available through the Australian Government Information Management Office (AGIMO) Web Guide website.

