Age Page - Queensland

The Age Page is a collection of useful contacts relating to age related topics.
The information and listings in this online version may differ from the Age Page shown in the printed White Pages telephone directories.

In this section:

SDAP - Contact Information

Service Development Assistance Panel - FAQ

Service Development Assistance Panel (SDAP) - Information and Forms

Service Development Assistance Panel Program Glossary

Aged care – where to start?

For information on aged care services in your local region
Aged Care Information 1800 200 422 or ww.agedcareaustralia.gov.au
To access most government-funded aged care you first have to be assessed by health professionals called Aged Care Assessment Teams (ACATs).
You can find your nearest ACAT by calling 1800 200 422
or using the ACAT Finder on www.agedcareaustralia.gov.au

Need help staying at home?

Government funded aged care may include domestic assistance, home maintenance and modification, personal care, delivered meals and nursing care.
To find out more about services in your area call 1800 200 422
or use the Community Services Finder on www.agedcareaustralia.gov.au

Need carer support or respite?

If you care for an older person and need support or help to take a break from your caring role, call
Network of Carer Associations and Carer Counselling 1800 242 636
For information on Carer Allowance and Carer Payment, call Centrelink 13 27 17
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Need help with health?

Cancer Screening www.cancerscreening.gov.au
Dementia Behaviour Management Advisory Service (24 hrs) 1800 699 799
Health emergencies www.healthemergency.gov.au
Health information www.healthinsite.gov.au
National Continence Helpline 1800 330 066 or www.bladderbowel.gov.au or www.toiletmap.gov.au
National Dementia Helpline 1800 100 500
National Health and Hospital Network www.yourhealth.gov.au
Pandemic influenza www.flupandemic.gov.au

Have a concern?

To raise a concern about Australian Government funded aged care services.
Aged Care Complaints Scheme 1800 550 552 or www.agedcomplaints.govspace.gov.au
For concerns about the Aged Care Complaints Scheme.
Aged Care Commissioner 1800 500 294 or www.agedcarecommissioner.net.au

Consumer support and other organisations

This list may not be exhaustive.
Aged Care Queensland Inc 3725 5555
Aged Care Standards and Accreditation Agency 1800 288 025 or www.accreditation.org.au
Association of Independent Retirees 1800 063 304
Association of Residents of Qld Retirement Villages 5493 7112
Australian Pensioners’ and Superannuants’ League 3844 5878
COTA Qld (Council on the Ageing) 1300 738 348
Diversicare-multicultural 3846 1099
Elder Abuse Prevention Helpline 1300 651 192
IDEAS (Information on Disability & Education Awareness Services) 1800 029 904
LifeTec Qld 1300 885 886
National Seniors Australia 1300 765 050
Office for Seniors 3224 2625
Office of Fair Trading, Department of Justice and Attorney-General www.fairtrading.qld.gov.au - Fair Trading and Consumer Information (including retirement villages) 13QGOV (13 74 68)
Office of Hearing Services 1800 500 726
Queensland Aged and Disability Advocacy Inc 3637 6000 or 1800 818 338
Seniors Card 13QGOV (13 74 68)
Seniors Enquiry Line 1300 135 500

Department of Health and Ageing

For details see White Pages^® directory alphabetical section under “H”.
QLD Office 3360 2555
Townsville Office 4727 2248
or 1800 020 103

Other government agencies

Refer to the Your Government section of the White Pages^® located towards the front of the directory. Details about Australian Government agencies are available at: www.australia.gov.au

Need an interpreter?

Translating and Interpreting Service on 13 14 50

If you are deaf, hearing-impaired or speech-impaired?

National Relay Office 1800 555 660 or www.relayservice.com.au.
TTY users call 13 36 77 or 1800 555 677
Speak and Listen users call 1300 555 727 or 1800 555 727

To Make an Emergency Call Using TTY Dial 106

In a Life Threatening or Time Critical Emergency, Please Call 000

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