Better health and ageing for all Australians

Aged Care Assessment Teams

Medicare Australia contact details for ACATs

Information and contact details for enquiries and ordering forms from Medicare Australia.

In this section:

Aged Care processing centres in each State have moved to a single number contact arrangement. As a result, you only need to call one number to talk to a customer service operator about your aged care enquiries and forms ordering. The single number gives you faster and a more streamlined service from Medicare Australia.

For all state and territory offices, please call 1800 195 206 or write to Medicare Australia at GPO Box 9923 in your capital city or follow this link www.medicareaustralia.gov.au.

Fax numbers:

NSW and ACT Fax: 02 9895 3031
QLD Fax: 07 3004 5884
WA Fax: 08 9214 8225
SA and NT Fax: 08 8274 9705
VIC and TAS Fax: 03 9605 7395