PHN Program Performance and Quality Framework

Page last updated: 05 September 2018

The Department implemented the PHN Program Performance and Quality Framework (the Framework) from 1 July 2018.

The Framework helps measure how the activities and functions delivered by PHNs contribute towards achieving the PHN Program’s objectives.
The Framework has three purposes:

  • identifying areas for improvement for individual PHNs and the PHN Program;
  • supporting individual PHNs in measuring their performance and quality against tangible outcomes; and
  • measuring the PHN Program’s progress towards achieving its objectives:
    • improving efficiency and effectiveness of medical services for patients, and
    • improving coordination of care to ensure patients receive the right care, in the right place, at the right time.

The Framework provides a structure for monitoring and assessing PHNs’ individual performance and progress towards achieving outcomes. It contains indicators that measure performance across the seven priority areas for the PHN Program. These are:

  • Mental Health
  • Aboriginal and Torres Strait Islander Health
  • Population Health
  • Workforce
  • Digital Health
  • Aged Care
  • Alcohol and Other Drugs

Appendix A contains the program logics for each priority area and the outcomes that PHNs are working towards. Appendix B provides specifications for each of the Framework’s indicators.

PHN Program Performance and Quality Framework (Word 749 KB)
PHN Program Performance and Quality Framework (PDF 588 KB)

PHN Program Performance and Quality Framework Appendix A – Program Logics (Word 6058 KB)
PHN Program Performance and Quality Framework Appendix A – Program Logics (PDF 5955 KB)

PHN Program Performance and Quality Framework Appendix B – Indicator Specifications (Word 204 KB)
PHN Program Performance and Quality Framework Appendix B – Indicator Specifications (PDF 418 KB)