Frequently Asked Questions

This page provides answers to frequently asked questions about the grant administration work of the Health State Network

Page last updated: 06 February 2017

What does the Health State Network do?

The Health State Network (HSN) provides quality, and centralised, grant administration services to all grant recipients and the department’s policy and program areas.

The Grant Recipient Service Charter sets out our standards for providing these services.

Why has the department established the Health State Network?

Centralising grant management drives administrative efficiencies, improves our grant management capability, and helps us to implement an end-to-end, enterprise-wide grant management solution. It also simplifies your interactions with the department on the administration of your grants.

What is the key role of the Health State Network?

The key role of the HSN is to support the Australian Government’s commitment to ensuring ethical, economical, effective and efficient use and delivery of funds for services through a sustainable and consistent approach to grant administration.

What benefits can I expect to see as a current or potential grant recipient?

Your funding agreement is now managed in one central place in the department. This enables us to provide you with a single point of contact for your grant-related queries, and a consistent approach to templates and applications for funding. By re-aligning delivery of our grant funding services, we aim to consolidate and streamline processes for all stakeholders. It also ensures a continuous improvement process.

What are the efficiencies?

This centralised approach enables us to reduce requirements imposed on grant recipients. The Health State Network is creating a rigorous, systematic and consistent way of managing the business of the department and is seek opportunities for further business efficiencies. In promoting and continually striving for better practice in grant administration, with specialised grant administration skills, there will also be improved processes for grant recipients.

How do grant recipients contact the Health State Network?

Contact details for the division are in the Grant Recipient Service Charter.

If you have any queries, you should email our enquiries inbox or phone the HSN info line: 1800 214 398