Better health and ageing for all Australians

Extra Service Status

Extra Service status involves the provision of a significantly higher than average standard of services, including accommodation, the range and quality of food, and non-care services such as recreational and personal interest activities.

In this section:

Further information on Extra Service Status

For further information on Extra Service Status, please email extraservice@health.gov.au

2012-13 Extra Service Approvals Round

Extra Service status can be granted in respect of residential aged care places in order to provide residents with a choice of higher quality accommodation and non-care related services.

Invitation to Apply

The Secretary of the Department of Health and Ageing invites current and prospective providers of residential aged care to apply for Extra Service status in respect of a care service, or a distinct part of residential care services, under the Aged Care Act 1997.

The following aged care planning regions already have a significant proportion of high care residential places approved for Extra Service status (based on the updated 2012 calibrated ratios for each region). It is, therefore, unlikely that additional high care Extra Service will be approved in these regions in the 2012-13 Extra Service Approvals Round.
  • Southern Highlands – NSW
  • Eastern Metropolitan – VIC
  • Brisbane North – QLD
  • Darling Downs – QLD
  • Great Southern – WA
  • Metropolitan East - WA
  • Metropolitan North – WA
  • Metropolitan South East - WA
  • Metropolitan South West – WA
  • Mid West - WA
  • South West - WA.
Prospective applicants should also note that there is only limited capacity to approve further high care Extra Services in the following aged care planning regions in the 2012-13 Extra Service Approvals Round.
  • ACT
  • Far North Coast - NSW
  • Loddon-Mallee - VIC
  • Northern Metropolitan - VIC
  • Brisbane South – QLD
  • Far North – QLD
  • Logan River Valley - QLD
  • Sunshine Coast - QLD
Applications for the 2012-13 Extra Service Approvals Round will be accepted up until 2.00 pm on Friday 21 December 2012.

Applications must be on the approved 2012-13 Extra Service status application form. The application form is to be read in conjunction with the Extra Service Guidelines for Applicants and the 2012 Extra Service Calibrated Ratios (see below). The Guidelines explain how and where to submit your application. Please note that the application form and guidelines have been revised since the 2011 Extra Service Approvals Round.

To assist providers in completing their application, the table below provides data relating to:
  • Proportions of Extra Service status in each aged care planning region (as at 28 September 2012); and
  • the 2012 Extra Service calibrated ratios which provide a guide to the maximum proportion of residential places that can be granted Extra Service status within each aged care planning region.
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