Private health insurance - private patients' hospital charter

The Private Patients' Hospital Charter is a guide to what it means to be a private patient in a public hospital, a private hospital or day hospital facility.

In this section:

The Private Patients’ Hospital Charter is a guide to what it means to be a private patient in a public hospital, a private hospital or a day hospital facility. It also sets out what you can expect from:

the doctor(s) providing your treatment;
the hospital in which you receive your treatment; and
your private health insurer.

The Charter also provides information on what to do if you have a complaint about your care or private health insurance.

If you are having problems downloading the PDF files, please send an email to privatehealth@health.gov.au for a copy to be sent to you.

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