Home page iconHOME |   Contents page iconCONTENTS |   User guide iconUSER GUIDE |   Downloads iconDOWNLOADS |   Search iconSEARCH |   Decrease text size SMALLER TEXT |   Increase text size LARGER TEXT |  
Annual Report - Whole-of-Department Performance Measures

WHOLE-OF-DEPARTMENT PERFORMANCE MEASURES


Services to the Ministers and Parliamentary Secretary


During 2005-06, the Department provided extensive support services to the Ministers and the Parliamentary Secretary. These services included the preparation of ministerial correspondence, Question Time Briefs, answers to Parliamentary Questions on Notice and Ministerial requests for briefing.

The Department reports on the support services provided to the Ministers and Parliamentary Secretary through the following two performance measures:

Quality:
Agreed timeframes are met for responses to ministerial correspondence, Question Time Briefs, Parliamentary Questions on Notice and Ministerial requests for briefing.
Quantity: 17,000-22,000* processed items of ministerial correspondence, 1,700-2,100 Question Time Briefs, 100-200 Parliamentary Questions on Notice and 1,200-1,500 Ministerial requests for briefing.

*Includes campaign information items.


Results


Table A indicates the volume of documents prepared for, or on behalf of, the Ministers and the Parliamentary Secretary. Table B shows the timeliness of documents sent to the Ministers’ or Parliamentary Secretary’s offices - that is, whether they were sent to the Ministerial offices within the agreed timeframe.

Table A: Number of Items Processed (Quantity)


Processed

 

Number of Items

Campaign Information*

Total

Ministerial Correspondence
18,910
9,782
28,692
Question Time Briefs
3,032
-
3,032
Parliamentary Questions on Notice
228
-
228
Ministerial Requests for Briefing
1,666
-
1,666

*Ministerial correspondence received as part of a letter writing campaign (eg using form letters or postcards) that do not require a response.


Table B: Timeliness (Quality)



Number Completed**

Number Completed

on Time

Percentage

Completed on Time

Ministerial Correspondence
13,336
9,836
74%
Question Time Briefs
3,032
3,032
100%
Parliamentary Questions on Notice
181
118
65%
Ministerial Requests for Briefing
1,531
1,295
85%

**Number of items of ministerial correspondence completed includes items that were marked for No Further Action.

Note: The differences between the ‘Timeliness’ and ‘Numbers of Items Processed’ figures are the result of some items being received/completed in different financial years, marked for No Further Action, or noted for information only.



<< (previous page) Financial Summaries || Contents || Implementation of Australian Government Budget Initiatives (next page) >>



Produced by the Portfolio Strategies Division, Australian Government Department of Health and Ageing.
URL: http://www.health.gov.au/internet/annrpt/publishing.nsf/Content/whole-of-department-performance-measures-2
If you would like to know more or give us your comments contact: annrep@health.gov.au