Outcome 4: Aged Care and Population Ageing > Performance Information

Result: Indicator met.

As at 30 June 2008, 98.8% of residential aged care services met the 1999 Certification Instrument, an increase from 96.3% as at 30 June 2007. The 1.2% that did not meet the target are being closely managed by the Department. A total 95.2% of services met the 2008 privacy and space targets at 30 June 2008.

The Aged Care Standards and Accreditation Agency conducted 426 accreditation site audits, 87 review audits and 4,731 support contacts. A total 2,846 homes were accredited by 30 June 2008. Of these homes, 92.2% (2,650 homes) had been awarded three years’ accreditation and only 1.6% (46 homes) were identified as having some non-compliance.              

Note: This performance indicator was amended in the 2007–08 Health and Ageing Portfolio Additional Estimates Statements.

Result: Indicator met.

This reference point/target was amended in the 2007–08 Health and Ageing Portfolio Additional Estimates Statements to remove the reference to the number of Home and Community Care clients accessing Home and Community Care services, which is not linked to the indicator. There were approximately 2.076 million instances of Home and Community Care services in 2007–08, and 118,000 instances of respite assistance were provided to carers through the National Respite for Carers Program.

Result: Indicator not met.

The average number of unique visits to the Seniors Portal (<www.seniors.gov.au>) in 2007–08 was over 21,000 per month. This is an increase compared with the average number of visits for the 2006–07 year which was 18,000 per month. The increase in visitor numbers was less than anticipated. A review of the portal has been completed.

The average number of unique visits to Aged Care Australia (<www.agedcareaustralia.gov.au>) was 15,000 per month. This was less than anticipated, however market testing indicated the site met users’ needs. Further promotion of the website will be undertaken.

The total number of calls to the National Continence Helpline was 19,000. This is an increase on the previous annual total of 18,000.   

Result: Indicator met.

Training resources for ambulance workers were finalised in preparation for piloting; work began on the preparation of training resources for police workers; and more than 11,600 residential and community aged care workers had received training which met the requirements of the national dementia competency ‘provide care support responsive to nature of dementia’ by June 2008.

Three dementia collaborative research centres were fully operational and conducting research on: assessment and better care; prevention, early intervention and risk reduction; and carers, consumers and social research. Fifteen projects were funded under round two of the Dementia Research Grants Program at a cost of over $9 million.

The Dementia Behaviour Management Advisory Services were established in each state and territory to provide support services for people with dementia and their carers where the behaviour of the person with dementia impacts on their care.

Result: Indicator met.

Ministers were satisfied with the advice provided by the Department for Australian Government decision-making. This is on par with ministerial satisfaction in 2006–07.

Result: Indicator met.

Three dementia collaborative research centres are fully operational and conducting research on assessment and better care; prevention, early intervention and risk reduction; carers, consumers and social research.

Fifteen projects were funded under round two of the Dementia Research Grants Program at a cost of over $9 million.